Everything you need to know about requesting payouts, setting up payment methods, and receiving your trading profits.
Overview
Performance Account holders can request payouts once they've reached their profit target. This guide covers the entire payout process from eligibility to receiving funds.
Important: Payouts are only available for Performance Accounts (funded accounts), not Evaluation Accounts. You must first successfully complete an evaluation to become eligible for payouts.
Payout Eligibility
Profit Target Achievement
To become eligible for payouts, you must:
- Have a Performance Account (not an Evaluation Account)
- Reach your profit target (account balance + open P&L ≥ profit target value)
- Maintain your account balance above the initial plan amount
- Have a verified payout method on file
Account Status
Your account must be in "active" status. Accounts marked as "Admin Only" or "Failed" are not eligible for payouts until the status is resolved.
Notification: Once you reach your profit target, you'll receive an email notification confirming your eligibility for payouts. This email will include instructions for setting up your payout method if you haven't already.
Setting Up Payment Methods
Before requesting your first payout, you need to set up a verified payment method. We use Stripe Connect for secure payment processing.
Step 1: Access Payout Methods
From your dashboard, navigate to the "Payout Methods" section. You'll find this in your account settings or main navigation menu.
Step 2: Add Payment Method
Click "Add Payout Method" to begin the setup process. You'll be redirected to Stripe's secure onboarding page where you'll:
- Enter your bank account details (routing number, account number)
- Provide personal information for verification
- Complete identity verification if required
- Accept Stripe's terms of service
Step 3: Verification
After completing the Stripe onboarding:
- Stripe will verify your bank account (may take 1-2 business days)
- You may receive small test deposits to verify account ownership
- Once verified, your payment method will appear as "Active" in your dashboard
Security: All payment information is handled securely by Stripe. We never store your bank account details on our servers.
Requesting a Payout
Step 1: Check Your Available Balance
From your dashboard, check your "Available for Payout" balance. This is calculated as:
Available Balance = Current Equity - Initial Balance - Minimum Payout Amount
The minimum payout amount is typically $50.00. You cannot request payouts smaller than this amount.
Step 2: Submit Payout Request
To request a payout:
- Navigate to the "Request Payout" section in your dashboard
- Select your verified payout method
- Enter the amount you wish to withdraw (must be ≥ minimum payout)
- Add an optional description or note
- Review the payout details and confirm
- Submit your request
Step 3: Payout Processing
After submitting your request:
- Auto-Approval: If auto-approval is enabled, your payout will be processed immediately
- Manual Review: If manual review is required, an admin will review your request (typically within 24-48 hours)
- Status Updates: You'll receive email notifications at each stage of the process
- Processing Time: Once approved, funds typically arrive in 1-3 business days
Payout Limits & Fees
Minimum Payout Amount
The minimum payout amount is $50.00. You cannot request payouts smaller than this amount. This minimum helps ensure efficient processing and covers transaction fees.
Maximum Payout Amount
There is no maximum payout amount. You can request your entire available balance in a single payout, subject to your account balance remaining above the initial plan amount.
Processing Fees
Payout processing fees, if any, are typically covered by the platform. However, your bank may charge fees for receiving transfers. Check with your bank for their fee structure.
Payout Frequency
There are no limits on payout frequency. You can request payouts as often as you'd like, as long as you meet the minimum amount requirement and maintain your account balance above the initial plan amount.
Payout Schedule & Processing Times
Request Submission
Payout requests can be submitted at any time, 24/7. There are no cutoff times or specific days when requests must be submitted.
Review & Approval
If manual review is required:
- Review typically occurs within 24-48 hours during business days
- You'll receive an email notification when your request is approved or if additional information is needed
- Auto-approved payouts are processed immediately
Fund Transfer
Once approved, funds are transferred via Stripe:
- Standard processing time: 1-3 business days
- Funds are sent directly to your verified bank account
- You'll receive an email confirmation when the transfer is initiated
- Check your bank account for the arrival date
Note: Processing times may be longer during holidays or weekends. International transfers may take additional time depending on your bank and location.
Account Balance Requirements
Minimum Balance After Payout
After reaching your profit target, your account balance must always remain above the initial plan amount. This means:
- You cannot withdraw funds that would bring your balance below the initial amount
- If your balance falls below the initial amount, trading may be restricted
- Your account may be marked as "Admin Only" until the balance is restored
Example Calculation
For a $50,000 Performance Account:
- Initial balance: $50,000
- Current equity: $55,000
- Available for payout: $5,000 (current equity - initial balance)
- You can request up to $5,000 while maintaining the $50,000 minimum
Tracking Payout Status
You can track the status of your payout requests from your dashboard:
Pending
Your request is awaiting admin review or processing.
Approved
Your request has been approved and funds are being transferred.
Paid
Funds have been successfully transferred to your bank account.
Failed
The transfer failed. Contact support for assistance.
Frequently Asked Questions
How long does it take to receive funds?
Once approved, funds typically arrive in your bank account within 1-3 business days. International transfers may take longer.
Can I cancel a payout request?
Payout requests can only be cancelled if they're still in "Pending" status. Once approved or processed, they cannot be cancelled.
Are there taxes on payouts?
We do not withhold taxes. You are responsible for reporting trading profits to your local tax authorities according to applicable laws.
Can I change my payout method?
Yes, you can add multiple payout methods and select which one to use for each payout request. You can also update or remove payment methods from your dashboard.